Last updated: August 2026
Subscriptions are sold by Paddle, our merchant of record, and this policy is applied through them.
If a paid plan isn't for you, request a refund within 14 days of the initial purchase and we'll grant it, no interrogation. Email support@sistine.ai or use the link in your Paddle receipt.
Renewal charges aren't automatically refundable, but if you cancelled before renewal and were charged anyway, or forgot to cancel and haven't used the plan since renewal, contact us within 14 days of the charge and we'll make it right.
Cancel any time from the link in your Paddle receipt or in the app's Plan settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
Nothing here limits your statutory rights, including the 14-day right of withdrawal for digital purchases where it applies.
We reserve the right to refuse refunds that show a pattern of abuse (repeated purchase-refund cycles). The free tier exists precisely so you can evaluate the app for as long as you like before paying.